Privacy Policy

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Privacy Policy

At Refined Space Professional Organising PTY LTD , we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information from you to provide our professional organising services effectively. The types of information we may collect include:

• Your name

• Contact details (e.g., email address, phone number)

• Address and relevant property details (for onsite services)

• Information about your organising needs and preferences

• Payment details (if necessary)

We collect this information directly from you when you engage our services, contact us via email or phone, or complete forms on our website.

2. Purpose of Collection

The primary purpose of collecting your personal information is to:

• Contact you regarding your enquiries or organising needs

• Provide you with personalised organising services

• Plan and coordinate jobs efficiently

• Process payments for services rendered

• Communicate with you regarding updates, offers, or changes to our services

We only collect and use your personal information for these purposes, or as required by law.

3. Use and Disclosure of Information

Your personal information will not be shared, sold, or disclosed to third parties unless:

• It is necessary to provide our services (e.g., to contractors or service providers that assist us)

• You have given us express consent

• It is required by law or to comply with legal obligations

We may use your information to improve our services, but we will always ensure your privacy is protected in the process.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure systems and protocols for storing and processing your data, both digitally and physically.

However, please note that no data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if any details are inaccurate or outdated. To access or update your personal information, please contact us via the details below.

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how users interact with our website. You can disable cookies through your browser settings, though this may affect your experience on our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our operations. Any changes will be posted on our website, and we encourage you to review our policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Refined Spaces Professional Organising PTY LTD

Email: gabrielle@refinedspaces.com.au

Website: www.refinedspaces.com.au